Shipping Policy

Last updated: September 1, 2026

Thank you for shopping at Solar Surveillance Cam! We are committed to delivering your Seckun Solar CCTV WiFi Security Camera to you as quickly and efficiently as possible. Please review our shipping policy below.

1. Shipping Rates

We offer a flat rate shipping fee of $8.95 per order for all domestic and international shipments.

2. Order Processing Time

All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

3. Domestic Shipping

For orders within the United States, estimated delivery time is 5-10 business days from the date of shipment. We primarily use USPS or UPS for domestic deliveries.

4. International Shipping

For international orders, estimated delivery time is 10-25 business days from the date of shipment. Please note that international shipments may be subject to additional customs duties, taxes, and fees levied by the destination country. These charges are the sole responsibility of the buyer and are not included in our shipping fee. We recommend checking with your local customs office for more information.

5. Order Tracking

Once your order has shipped, you will receive a shipping confirmation email that includes your tracking number. You can use this tracking number to monitor the status of your delivery. Please allow 24-48 hours for the tracking information to become active.

6. Shipping Delays

While we strive to ensure timely delivery, Solar Surveillance Cam is not responsible for shipping delays caused by the carrier (USPS, UPS, etc.), unforeseen weather conditions, customs processing, or other events beyond our control. We appreciate your patience in such circumstances.

7. P.O. Box and APO/FPO Addresses

We support shipping to P.O. Box and APO/FPO addresses. Please note that these shipments are typically handled by USPS only.

8. Lost or Damaged Packages

If your package is lost in transit or arrives damaged, please contact us at support@solarsurveillancecam.com within 7 days of the expected delivery date for lost packages, or within 7 days of delivery for damaged packages. Please provide your order number and any relevant details or photos of the damage. We will work with the shipping carrier to resolve the issue and arrange for a replacement or refund as appropriate.

9. Restricted Countries

We do not ship to countries that are subject to U.S. export restrictions or sanctions. If your country is on such a list, your order will be canceled and refunded.